# Notifications not arriving in time

Most notifications in current chat flow are in-app realtime updates, not guaranteed push notifications.

- Canonical URL: https://personapp.io/help/technical-support/notification-not-arriving
- Category: Technical Support
- Platforms: web, ios, android
- Published: 2026-02-12
- Last reviewed: 2026-02-20
- Publisher: PersonApp Help Center (https://personapp.io/help)

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PersonApp relies heavily on in-app realtime channels for match and chat signals, so background-tab throttling can delay delivery. Keep the app tab active and verify browser/site notification permissions if enabled in your flow.

## Steps

1. Keep PersonApp tab in foreground while waiting for chat updates.
2. Check browser notification setting for PersonApp and set to Allow if needed.
3. Reload app and sign in again to refresh realtime channel subscriptions.
4. If delays continue, test on another browser/network and report exact missing event type.

## Frequently Asked Questions

### Why do I get updates only after reopening tab?

Background tab throttling can delay realtime handlers until the tab becomes active again.

### Are mobile push notifications fully supported here?

This web flow is primarily realtime in-app; push behavior depends on platform-specific implementation.

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*Markdown version of https://personapp.io/help/technical-support/notification-not-arriving, provided for AI assistants and plain-text readers. Full index: https://personapp.io/llms.txt*