# Why video quality is low and how to improve it

Low video quality usually comes from bandwidth limits, unstable latency, or CPU load during real-time encoding.

- Canonical URL: https://personapp.io/help/technical-support/slow-video-quality
- Category: Technical Support
- Platforms: web, ios, android
- Published: 2026-02-24
- Last reviewed: 2026-02-26
- Publisher: PersonApp Help Center (https://personapp.io/help)

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Video quality automatically adapts to network and device conditions, so drops are expected on weak links. Improving upload stability and reducing local CPU pressure gives the largest quality gains.

## Steps

1. Switch to a stable Wi-Fi or wired connection and stop heavy downloads/streams.
2. Close CPU-heavy tabs/apps so your browser can encode video smoothly.
3. Reconnect to a new match after network conditions stabilize.
4. If quality stays poor, test another network to confirm local ISP routing issues.

## Frequently Asked Questions

### Does paid status increase video bitrate?

No separate paid bitrate path is exposed. Quality is primarily network and device driven.

### Why is partner video fine but mine blurry?

Your outbound stream quality depends on your own upload and encoding conditions.

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